This blog is based on an article published in People, Place and Policy entitled: Anti-Social behaviour victims’ experiences of activating the ‘Community Trigger’ case review

The Community Trigger case review is supposed to act as a safety-net. Victims of anti-social behaviour (ASB) can activate the Community Trigger if they have not received a satisfactory response to their complaints, if the number of complaints meet a locally-defined threshold within a specified period of time. If the case meets these requirements, a formal multi-agency case review meeting is held with key stakeholders such as the police and local authority, with the purpose of creating an action plan to address the ASB in question. However, new research has shown that some victims experiences of utilising the Community Trigger have been far from satisfactory and embarking on the policy process resulted in additional suffering.